How RadioFM Pro handles contact forms, account data, favorites, language preferences, cookies, and third-party radio streams.
2026/06/14
RadioFM Pro is an online radio directory and browser player. People use it to discover FM radio, live radio stations, internet radio stations, local radio, country pages, genre pages, and language pages such as radio en vivo. This Privacy Policy explains what information may be processed when you browse the site, play a station, save a favorite, change language, contact us, or use an account-related feature.
We try to keep the listening workflow practical. You can browse the main radio directory without sending us a private profile of your listening interests. Some features need limited data to work, such as a contact form message, a language preference, a session cookie for an account, or browser storage for saved stations. We avoid presenting those features as more private than they are, and we avoid collecting information that is not needed for the feature you use.
If you contact us, we may receive your name, email address, message, and any station or page details you include. Useful reports often mention a station name, page URL, browser, country, city, genre, language, playback state, or the official broadcaster website. Please do not send passwords, full payment card numbers, private API keys, sensitive documents, or private account credentials through the contact form.
If account features are enabled, we may process information needed to create, secure, and maintain that account, such as an email address, authentication provider identifiers, session records, and security-related events. If payment features are enabled, payment processing is handled through a payment provider. RadioFM Pro should not need your full card number; the payment provider handles that sensitive payment flow.
RadioFM Pro uses public station metadata to organize the directory. That metadata can include station names, countries, state or city labels, languages, tags, codecs, bitrates, stream health signals, website links, geographic coordinates when available, and public stream URLs. Much of this information is provided by public radio directory sources or broadcasters, not by individual listeners.
When you press play, your browser may request audio from a third-party broadcaster or streaming provider. That request is separate from the RadioFM Pro website and may expose technical information to the broadcaster, such as your IP address, browser, and request headers. We do not control the privacy practices of third-party stations, official broadcaster websites, or external audio hosting services.
Favorites are intended to help you return to useful radio stations in the same browser. When favorites are stored locally, the saved station identifiers and basic display details remain on your device unless a future account-sync feature clearly says otherwise. Clearing browser data can remove those saved stations.
Display preferences, recent playback state, volume settings, or similar convenience settings may be stored through cookies or browser local storage. These preferences help the site keep the player usable between page changes and reduce repetitive setup during normal listening.
RadioFM Pro may use essential cookies for security, sessions, language routing, and feature reliability. If analytics are enabled, they should be used to understand aggregate product behavior, such as which pages are slow, which search paths are confusing, or whether users encounter playback errors. We do not want analytics to replace direct user feedback, and we do not use analytics to guarantee that every third-party stream will work.
Some services integrated into the site may set their own cookies or process technical data. Examples can include authentication providers, payment providers, email services, analytics tools, hosting infrastructure, or anti-abuse systems. Their processing is governed by their own policies.
We use information to provide the radio directory, keep the browser player usable, respond to contact messages, investigate broken station reports, improve country and genre pages, secure accounts, handle subscriptions or credits if those features are enabled, prevent abuse, and maintain service reliability.
We may also use public or user-submitted station context to improve the directory. For example, if a listener reports that an online radio stream moved to a new official website, we may use that information to review the station profile. We do not treat every report as automatically correct; public stream data can be inaccurate, outdated, or regionally restricted.
We keep information only as long as it is reasonably needed for the feature, legal requirement, security purpose, or support request. Contact form messages may be kept long enough to investigate and respond. Account, payment, and security records may need to be retained longer when required for operational, tax, fraud-prevention, or legal reasons.
No website can promise perfect security. We use reasonable safeguards for the type of information we process, but live radio playback still depends on third parties, networks, browsers, and broadcaster infrastructure. If you believe there is a security or privacy issue, contact us with enough detail to reproduce or understand the concern.
You can avoid creating an account when account-only features are not needed. You can clear favorites and preferences by clearing browser storage. You can adjust cookie settings in your browser. You can avoid opening third-party broadcaster websites if you do not want to share technical request data with them.
If you want to ask about information connected to a contact message, account, or payment-related feature, please contact us. We may need enough information to verify the request before taking action.
